shipping and returns

shipping & return policy


| shipping + processing |

✿  all bookmark orders are processed and shipped within 1-14 business days. package drop off days are usually on fridays! you‘ll receive an order confirmation & notification with tracking info to your email once your order's been shipped. if you didn’t receive a notification, then your order hasn’t been filled yet!

✿ i don’t make accommodations for time sensitive orders/gifts anymore! please plan ahead & communicate with me via chat feature on my website if you have any questions!
 
✿ please remember, one woman alone runs petals & pages by grace and hand makes each and every item. i appreciate your grace, patience & understanding if you’ve placed an order with me! thank you <3

✿ i use USPS to ship all orders -- delivery times will vary depending on weather, location, holidays, & package volume.

✿ items marked as "delivered" are considered delivered for the purposes of refunds or cancellations.

✿ buyers are responsible for providing an up-to-date shipping address. if an item is not delivered because of an inaccurate shipping address, a full refund is not guaranteed.

| international customers |

i ship worldwide! due to expensive shipping costs, i offer two forms of shipping methods.
option 1: untracked, USPS stamps - (for flat items only) tracking is unavailable and all bookmark orders are shipped in standard envelopes with stamps.
option 2: fully tracked, USPS first class package international. shipping prices are calculated at checkout. i recommend going with this option for full security in regards to returns or replacements.
| estimated delivery times |
please consider: holidays, weather, customs, etc may delay some packages.
✿ domestic US: 1-3 weeks
✿ international: 3-10 weeks
buyers are responsible for any vat, customs and import taxes that may apply upon receiving package. we’re not responsible for any customs delays.
if you have a problem with your order, please do not hesitate to reach out! we can come up with a solution together :)
| returns & exchanges |
✿ returns are accepted. buyers are responsible for return shipping costs. upon return, I will provide a refund of the item(s) excluding shipping costs as long as the item is in the shape that it was when I shipped it out.
✿ please inspect your package upon arrival & contact me immediately if anything is defective or missing. you have 7 days to make a claim. i’ll gladly replace or send out missing/damaged items.
✿ buyer is responsible for shipping costs for any returned product.
✿ please contact me with any questions & concerns regarding our shipping, processing, or return policies. i’m happy to help!
| contact |
Petalsandpagesbygrace@gmail.com
or use the contact form on the "about" page. i'll get back to you within 1-3 business days. ps. please don’t contact me via dm on instagram regarding your order! the chat option on my website is preferred, thank you!

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

shop Petals & Pages near you 🌷

california

-Kimber Alana Real Estate Boutique, Huntington Beach

delaware

-Browseabout Books, Rehoboth Beach

idaho

-Dash & Doyle, Boise

michigan

-Yellow Dog Marketplace, Clarkston

nebraska

-Postscript Press, Ashland

-Made in Omaha, Omaha

-ReMain, Springfield

-Holy Grounds, Omaha

-Chapters Books & Gifts, Seward

-Wimbro Farms, Plattsmouth

-Found & Flora, Wahoo

-Marigold’s Mercantile, Aksarben

-Anchored Gifts & Books, Omaha

-Blooms on Buffalo, Springfield

new mexico

-Joie de Vivre, Santa Fe

new york

-Neo Inc., Buffalo

ohio

-Paint Lick Publishing, paintlickpublishing.com

georgia

-Unspoken Words & Gifts Co., Augusta

tennesee

-The Episcopal Bookshop, Memphis

virginia

-Little Leaf Booksellers, Penn Laird

-Sittin’ Pretty Boutique, Christiansburg

wisonsin

-The Regal Find, Middleton

Interested in having Petals & Pages in Your Store? Send me a message & I'll send you the Petals & Pages Wholesale Catalog!